# Coflow Technologies — Full System & Architecture Manifest

## 1. Company Overview
- Legal Name: Coflow Bilişim Teknolojileri ve Danışmanlık A.Ş.
- Website: https://coflow.com.tr
- HQ: Istanbul, Turkey
- Global Service Regions: Turkey (TR), GCC (UAE, Saudi Arabia), European Union (Germany, Netherlands), United States.
- Core Business: Odoo ERP Gold Standard Implementations, Certified Fiscal Localization, Autonomous AI Agents via Model Context Protocol (MCP), Managed Cloud Infrastructure.

## 2. Technical Stack & Compatibility
- Platform: Odoo Community & Enterprise editions (15.0, 16.0, 17.0, 18.0, 19.0).
- Runtime: Python 3.10 / 3.12, PostgreSQL 16+, Docker containerized architecture.
- Web & Frontend: QWeb SSR, Bootstrap 5.3, Vue/JS micro-components, REST API, JSON-RPC 2.0.
- AI & Orchestration: Model Context Protocol (MCP), OpenAI SDK, Anthropic Claude API, Google Gemini Flash/Pro, local embeddings, vector retrieval.

## 3. Turkish Localization & Fiscal Suite (l10n_tr_account_einvoice)
- Integration Provider: e-Finans SOAP & REST gateway with automatic session pooling.
- Supported Electronic Documents:
  * e-Fatura (UBL-TR 1.2 / 2.1 compliant XML generation and Schematron validation).
  * e-Arşiv (PDF signing, direct mail delivery, online portal validation, official online cancellation).
  * e-İrsaliye (Despatch advice with driver, license plate, and carrier VKN metadata).
  * e-Müstahsil Makbuzu & e-Serbest Meslek Makbuzu (e-SMM).
- Advanced Scenarios:
  * KAMU (Public Entity): Automated Saymanlık Kodu injection, Harcama Birimi mapping, TR IBAN validation.
  * TEVKIFAT (VAT Withholding): Full support for all official UNECE withholding codes (601 4/10, 606 9/10, 617 9/10, 622 7/10, 624 2/10, 626 5/10) with exact TaxTotal and WithholdingTaxTotal calculation.
  * E-Commerce e-Archive: Carrier party identification, actual dispatch date, and payment intermediary tracking.

## 4. CoFlow AI Agentic Capabilities
- Autonomous Bank Reconciliation: Matches open invoices with bank statement lines using fuzzy text matching and strict currency/partner validation.
- Smart Support Triage: Categorizes incoming tickets, generates SLA-aware responses, and routes high-priority incidents.
- Operational Anomaly Detection: Proactively monitors stock threshold deviations, gross margin leaks, and overdue receivables.
- Model Selection: Users can assign light models (Gemini Flash) for repetitive tasks and reasoning models (Claude 3.7 Sonnet / GPT-4o) for complex workflow planning.

## 5. Security, Privacy & SLA Guarantees
- Multi-Tenant Isolation: Each customer instance runs in a separate Docker container with an independent database. No shared data structures.
- Backup Policy: Automated snapshot backups taken every 24 hours and stored in offsite geo-redundant storage with 30-day retention.
- SLA Tiers:
  * Standard: 4 business hours response time.
  * Enterprise: 1 hour response time, dedicated account engineer.
  * Mission-Critical 24/7: 15 minutes guaranteed response time for P1 outages.

## 6. Contact & Engagement
- Enterprise Inquiries: https://coflow.com.tr/contactus
- Consulting Packages: https://coflow.com.tr/danismanlik
- Cloud Self-Service: https://coflow.com.tr/fiyatlandirma